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    Frequently Asked Questions


    What should I do after downloading the file?

    First, you need to extract it and then deploy it in your VMware Workstation, Fusion, or an ESXi (need more help!! please watch the video instruction)

    What do I have once I purchase EVE-NG & GNS3 Full Pack?

    You would have access to the virtual machine OVA file and EVE-NG Collection LAB files.

    Why should I buy EVE-NG or GNS3 Full Pack?

    Configuring EVE-NG & GNS3 is a hard and time-consuming task. with our EVE-NG or GNS3 Full Pack product, it will take you about 20 minutes to start practicing your labs. and most of the images we used are the latest images that you can not find for free. We also provide EVE-NG Collection LABs which are ready and prebuilt labs, just you need to import and start practice.

    What if I don’t like your Product?

    We highly encourage you to read the FAQs, product descriptions, and reviews before you buy. We only provide refunds when we are not able to give you the Services that we defined or Committed. If you have any technical problems with your EVE-NG or GNS3 Full Pack, we will do our best to fix it ASAP. If we fail to fix the problem and are not able to provide you requested service in the committed time frame (which is highly unlikely), a 100% refund will be made to you. If you have used more than Three days on the product, there are no refunds for non-service issues.

    How long does it take to download the EVE-NG or GNS3 OVA files?

    Based on your internet speed it may take between 1 to 3 hours, and sometimes maybe more, due to high traffic of users, it may take longer, thanks for your patience.

    How long does it take to answer technical questions?

    Maximum 48 Hours

    Minimum knowledge required to work with GNS3 or EVE-NG full pack?

    A basic understanding of how to install EVE-NG  or GNS3 ova and also how to deploy images on these emulators is recommended

    What if I don’t have PayPal account?

    It is not required that you have a PayPal account to checkout using PayPal. To process your payment without a PayPal account, click the “Pay with a credit or Visa Debit card” button on the PayPal login page. Please click on How to Buy in the main menu on top and watch the short video

    How to ask for remote support?

    in order to have remote access please contact us with email [email protected]

    in which Platform I can deploy EVE-NG & GNS3 Full Pack?

    VMware Workstation, Fusion, and ESXi.

    How do you support me if I need to?

    Online chat (lower right corner website chat) Remote Support using Team viewer or Anydesk

    Where can I download the GNS3 and EVE-NG Full Pack?

    If you buy online, the installation files will be sent to you automatically after the payment, so please make sure you input the right email address.

    Who this EVE-NG and GNS3 full pack is for?

    Anyone needs to learn Cisco CCNA, CCNP, CCIE, and Security, or other well-known vendors using EVE-NG and GNS3 like FortiGate, juniper, and Windows servers… There are more than 52 great images as is shown in the pdf file on the product page.